Customer Support Lead

Operations & CXGreater NoidaFull-time1 opening

Lead the support team and own customer satisfaction and response quality.

Responsibilities

  • Lead and coach the support team
  • Own response times, quality, and CSAT
  • Turn support insights into fixes

Requirements

  • 3+ years in customer support (1+ leading a team)
  • Excellent communication and empathy
  • Comfortable with support tooling and metrics

Ready to build with us?

Apply in under a minute — no separate email.

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