Operations & CX
Complaint Resolution Associate
Own the hard cases — resolve complaints fast and protect customer trust.
Greater NoidaFull-time3 openings
Responsibilities
- Own and resolve escalated complaints
- Coordinate refunds, redelivery, and chef follow-up
- Track root causes and prevent repeats
Requirements
- 1–3 years in escalations or grievance handling
- Calm, fair, and solution-focused
- Strong documentation habits
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